Arriving at Your Destination and Safely Exiting Cybercab
When your Cybercab reaches your destination, it pulls into Park and signals its arrival with flashing hazard lights. Exiting is straightforward — the touchscreen and door lever both give you a way out — but take a moment to gather everything before you step away, since the doors close automatically once you complete the trip in the app.
Exit Steps #
Exiting a Cybercab is quick and safe when you follow these steps in order.
1. Wait for a Complete Stop #
The Cybercab shifts into Park and the hazard lights begin flashing to signal that you have arrived. Stay seated and keep your seat belt on until the vehicle comes to a complete stop and the hazard lights are active.
Do not attempt to open the doors before the Cybercab comes to a complete stop. Opening a door while the vehicle is still in motion is dangerous and may cause serious injury.
2. Open the Door #
Use either of these methods to open your door: touch the Open icon in the middle of the touchscreen (this icon is specifically for end-of-trip exit), or gently lift the door lever on the door panel. The butterfly door swings outward and upward to give you a clear exit path.
If an obstruction is detected, the Open icon changes to “Hold to Open.” Touch and hold it to override obstruction detection. Before overriding, confirm that the area outside the door is clear of people, objects, or vehicles.
3. Gather Your Belongings #
Before stepping out of the cabin, check both seats, the floor, and the seat-back area for any personal items. Do not leave the Cybercab without everything you brought into the cabin.
4. Retrieve Items from the Trunk #
If you stored luggage or other items in the rear trunk, retrieve them before you leave the area. The trunk is accessible while the vehicle is in Park with the hazard lights flashing. Open it via the touchscreen, the Robotaxi app, or the switch under the trunk exterior handle.
5. Complete Your Trip in the App #
Open the Robotaxi app and complete your trip. The doors close automatically once you finish. You will be redirected to provide feedback about your ride via email after the trip is complete.
Lost Items #
If you realize you left something behind, report it as soon as possible. Items found in the Cybercab are stored for a maximum of 10 days.
To start a lost item report: open the Robotaxi app, go to Ride History, select the relevant ride, and tap Start Lost Item Report.
Leaving Feedback #
After you complete your trip in the Robotaxi app, you will be redirected to an email where you can share feedback about your experience. Your input helps improve the Cybercab service.
